Main Track
Day 3 - September 25 (Auditorium)
11:00–13:00	Session 1 ICT Process Improvement and Assessment Chair: Karol Frühauf
⇒	Overcoming structural resistance in SPI with Change Management	Henrique Narciso (2R1 Consulting, Portugal) and Ian Allison (Robert Gordon University, UK)
⇒	Higher Education Business Process Improvement: Achieving BPMM Level 3	Duarte Duarte and Paula Ventura Martins (University of Algarve, Portugal)
⇒	Results of 10 Years of Software Process Improvement in Brazil Based on the MPS-SW Model	Marcos Kalinowski (UFJF Juiz de Fora, Brazil), Kival Weber, Nelson Franco, Elidiane Barroso and Virginia Duarte (Softex Campinas,Brazil), David Zanetti (ProMove Soluções Rio de Janeiro, Brazil) and Gleison Santos (UNIRIO Rio de Janeiro, Brazil)
⇒	Systems and Software Engineering Standards for Very Small Entities: Implementation and Initial Results	Claude Laporte (Department of Software and IT Engineering, Montréal, Canada) and Rory Oconnor (School of Computing, Dublin City University, Ireland)
15:00–16:00	Session 2 Agile and Service Management Chair: Marion Lepmets
⇒	Estrangement between Classes: Test Coverage-based Assessment of Coupling Strength between Pairs of Classes	George Kakarontzas and Vassilis Gerogiannis (Technological Educational Institute of Thessaly, Greece), Stamatia Bibi and Ioannis Stamelos (Aristotle University of Thessaloniki, Greece)
⇒	Incident Management Optimization through the Reuse of Experiences and Natural Language Processing	Glauber Bezerra, Vladia Pinheiro and Adriano Albuquerque (University of Fortaleza, Brazil)
16:30–18:00	Session 3 ICT Verification and Validation Chair: Eda Marchetti
⇒	Automatic test set generation for function block based systems using model checking	Jussi Lahtinen (VTT Technical Research Centre of Finland)
⇒	Pattern Based GUI Testing for Mobile Applications	Pedro Costa, Ana C.R. Paiva, and Miguel Nabuco (University of Porto, Portugal)
⇒	An Automated Testing Framework of Model-Driven Tools for XACML Policy Specification	Antonia Bertolino, Said Daoudagh, Francesca Lonetti and Eda Marchetti (ISTI-CNR, Italy)
Day 4 - September 26 (Auditorium)
9:00–10:30	Session 4 Quality in Model Driven Engineering Chair: Marjan Mernik
⇒	A Bottom-Up Quality Model for QVTo	Christine M. Gerpheide, Ramon Schiffelers and Alexander Serebrenik (Eindhoven University of Technology, The Netherlands)
⇒	Comparing Three Notations for Defining Scenario-Based Model Tests: A Controlled Experiment	Bernhard Hoisl, Stefan Sobernig and Mark Strembeck (Vienna University of Economics and Business, Austria)
⇒	Web Application Model Generation through Reverse Engineering and UI Pattern Inferring	Clara Sacramento and Ana Paiva (University of Porto, Portugal)